There is currently a delay in processing email analytics opens.
Incident Report for Litmus
Resolved
This has been resolved and all data should be caught up.
Posted Jan 06, 2023 - 03:45 EST
Monitoring
A fix has been implemented and we are monitoring the service as it catches up.
Posted Jan 05, 2023 - 17:46 EST
Identified
There is currently a delay in processing email analytics opens. This issue began on January 1st.

This issue is resulting in our in-app display of tracking code information to not include the opens generated from Jan 1st onwards.

No EA data has been lost.

The issue has been identified and a fix is being implemented.
Posted Jan 05, 2023 - 14:17 EST
This incident affected: Email Analytics.