Eventbrite Help Center & Support

Incident Report for Eventbrite

Resolved

Our support team have been receiving regular contact from customers and we have resumed to normal.

Posted Dec 07, 2021 - 14:04 PST

Update

We're experiencing intermittent issues with customers who are unable to access our support team. We're continuing to monitor progress from our third-party provider.

Posted Dec 07, 2021 - 11:35 PST

Monitoring

We're continuing to monitor the incident of our third-party provider that is causing some customers to be unable to contact our Support teams. We truly appreciate your patience in the meantime and hope to have this resolved soon.

Posted Dec 07, 2021 - 10:29 PST

Identified

We're currently experiencing issues with a third-party provider who supports our Help Center and Support. We appreciate your patience as we look to resolve this as soon as possible.

Posted Dec 07, 2021 - 08:44 PST

This incident affected: Help Center & Support.