Intermittent issues on devices

Incident Report for Atera

Resolved

This incident has been resolved.

Posted 3 years ago. Jul 07, 2022 - 07:05 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted 3 years ago. Jul 06, 2022 - 23:45 EDT

Update

The issue may also impact other agent related services and is still being investigated.

Posted 3 years ago. Jul 06, 2022 - 14:39 EDT

Investigating

Some customers may experience issues with features under the Manage button of the Devices. We are working to get the problem resolved as quickly as possible.

Posted 3 years ago. Jul 06, 2022 - 14:26 EDT

This incident affected: RMM Services (Agents Health).