Message Delivery Issues

Incident Report for SimpleTexting

Resolved

Campaigns are sending normally now. Thank you for your patience while we resolved this!

Posted Mar 26, 2022 - 11:24 EDT

Update

We are continuing to work on a fix for this issue.

Posted Mar 25, 2022 - 22:18 EDT

Identified

Incoming messages are now being delivered, but outgoing Campaigns are still experiencing delays. We will continue to monitor the situation and post updates as we work to resolve it.

Posted Mar 25, 2022 - 18:05 EDT

Investigating

Some of our users are experiencing delayed inbound messages as well as delayed outgoing Campaigns.
We are investigating this issue and will post updates as we get this resolved. We apologize for any inconvenience.

Posted Mar 25, 2022 - 17:22 EDT

This incident affected: SMS (Incoming, Outgoing).