Classic Zenfolio Site Slowness/Sites Down

Incident Report for Zenfolio

Resolved

After carefully monitoring Classic websites, no further incidents of site slowness have occurred. This issue has been resolved. We appreciate your patience and understanding.

Posted Dec 12, 2022 - 06:21 PST

Monitoring

We are aware that Classic Zenfolio websites were experiencing delays loading or may have been completely down This may have caused delays or errors in uploading and downloading images, image generation, order processing, and login issues. Our team has identified the issue and a fix has been deployed. We will continue to closely monitor site activity. We appreciate your patience while we worked to resolve this issue.

Posted Dec 12, 2022 - 04:08 PST

This incident affected: Zenfolio Classic (Websites, Content Rendering, Order Processing, Search, API) and Support Center.