The issue affecting the Support ticketing system has been resolved, and all systems are accessible again.
Posted Jun 04, 2021 - 02:47 UTC
Investigating
Acquia is currently experiencing an issue with its Support ticketing system. Customers may be unable to create new support tickets or update existing tickets until the issue is fully resolved. Acquia will provide an update as soon as new details are available.
Posted Jun 04, 2021 - 00:52 UTC
This incident affected: Cloud Platform Enterprise, Cloud Platform Professional, Acquia Site Factory, Cloud IDE, Drupal Cloud UI, Acquia Support Systems, Acquia Migrate, Drupal Cloud API, Acquia Search, Acquia CLI, Acquia Cloud CD Pipelines, Acquia Cloud CD Environments, Node.js, Acquia Commerce Manager, Acquia Site Studio, Acquia Content Hub, Acquia Edge CDN, Acquia Edge Security, Acquia Customer Data Platform, Acquia Personalization, Acquia Campaign Studio, Acquia Campaign Factory, Acquia DAM (Classic), and Acquia Academy.