Le fournisseur tiers à l'origine de la dégradation des performances de notre côté surveille toujours les taux d'erreur de connexion de ses clients, mais les performances de nos services sont revenues à la normale. // The third-party vendor which has caused the degraded performance on our end is still monitoring their client streaming connection error rates, however, performance on our services has returned to functioning as normal.
Posted Oct 17, 2022 - 20:11 EDT
Investigating
Les utilisateurs connaissent actuellement des temps de chargement plus longs que la normale pour les applications des membres sur mobile. Nous enquêtons actuellement sur ce problème. // Users are currently experiencing longer than normal load times for member apps on mobile. We are currently investigating the issue.
Posted Oct 17, 2022 - 15:43 EDT
This incident affected: CA (Dialogue Member Mobile Application, Lumino Health Virtual Care Member Mobile Application, Consult + Member Mobile Application).