Ocean products: event push service disruption

Incident Report for P44 Status Page

Resolved

This incident has been resolved.

Posted Sep 27, 2022 - 14:29 UTC

Monitoring

Dear Valued Customer,

The issue related to the Ocean products' push service disruption has been resolved. No data loss was registered. Currently, we are monitoring the situation.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,

Szymon Przeklasa
Team Lead, Customer Support Europe

Posted Sep 27, 2022 - 11:33 UTC

Investigating

Dear Valued Customer,

We are experiencing a service disruption regarding the events push from our Ocean products. This incident is currently being investigated and escalated internally.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best,
Eduardo Atucha,
Technical Support Advisor,
https://project44.com

Posted Sep 27, 2022 - 03:11 UTC

This incident affected: EU - Container Track & Trace (CTT) (Track & Trace API), NA - Ocean (Tracking API), and EU - Ocean (Tracking API).