TIBCO Cloud™ Services status
TIBCO Cloud Integration - Connect AWS (US and EU Regions) - Experiencing an Outage from AWS
Incident Report for TIBCO Cloud
Resolved
AWS restored power to all instances and network devices within the affected data center and are seeing recovery for the majority of EC2 instances and EBS volumes within the affected Availability Zone.
Posted Dec 22, 2021 - 13:56 EST
Monitoring
AWS restored power to all instances and network devices within the affected data center and are seeing recovery for the majority of EC2 instances and EBS volumes within the affected Availability Zone. Network connectivity within the affected Availability Zone has also returned to normal levels. While all services are starting to see meaningful recovery, services which were hosting endpoints within the affected data center - such as single-AZ RDS databases, ElastiCache, etc. - would have seen impact during the event, but are starting to see recovery now.
Posted Dec 22, 2021 - 09:03 EST
Identified
AWS confirmed a loss of power within a single data center within a single Availability Zone (USE1-AZ4) in the US-EAST-1 Region. This is affecting availability and connectivity to EC2 instances that are part of the affected data center within the affected Availability Zone. We are also experiencing elevated RunInstance API error rates for launches within the affected Availability Zone. Connectivity and power to other data centers within the affected Availability Zone, or other Availability Zones within the US-EAST-1 Region are not affected by this issue, but we would recommend failing away from the affected Availability Zone (USE1-AZ4) if you are able to do so. We continue to work to address the issue and restore power within the affected data center.
Posted Dec 22, 2021 - 08:48 EST
Investigating
AWS is investigating increased EC2 launch failures and networking connectivity issues for some instances in a single Availability Zone (USE1-AZ4) in the US-EAST-1 Region. Other Availability Zones within the US-EAST-1 Region are not affected by this issue. For more info https://status.aws.amazon.com/
Posted Dec 22, 2021 - 08:30 EST
This incident affected: Connect (Scribe® Applications, Scribe® Agents, Scribe® API).