Service Degradation
Incident Report for ID.me
Resolved
The incident has been resolved
Posted Jan 10, 2023 - 18:56 EST
Identified
The issue has been identified and a fix is being implemented
Posted Jan 10, 2023 - 18:53 EST
Investigating
We are currently investigating a service degradation with our document verification components
Posted Jan 10, 2023 - 17:40 EST
This incident affected: Identity Verification (NIST 800-63-3 Policies, NIST 800-63-2 Policies, KBA-replacement Policies).