iPad Examplify closes when entering Exam Password

Incident Report for ExamSoft

Resolved

This incident has been resolved. Newly created exams are working now for iPad.

- Newly created exams will work as intended.
- Exams posted before 8 PM CT 6/1/23 will work with no issues.
- Exams that were posted between the time period of 6/1/23 8 pm CT - 6/2/23 10:30 am CT will run into issues if used on iPad.
- Exams that were created between the affected timeframe would need to be either duplicated,re-posted or newly created for any Ipad users.
- Users will need to delete and reinstall the Examplify app for iPad if they are experiencing issues relating to app closure

Posted Jun 02, 2023 - 11:01 CDT

Identified

We are currently investigating an issue where the Examplify application on iPad closes when entering an Exam Password.

Posted Jun 02, 2023 - 09:20 CDT

This incident affected: Examplify for iPad Services.