Technical Support

Unexpected outage

Incident Report for Carbonite Product Status Page

Resolved

This incident has been resolved. Longer load times may occur as the services come back online.

Posted 3 years ago. Sep 29, 2022 - 16:07 EDT

Investigating

red-us.mysecuredatavault.com is currently offline.

Your dashboard is inaccessible at this time and your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.

Posted 3 years ago. Sep 29, 2022 - 15:02 EDT

This incident affected: Carbonite Endpoint (Carbonite Endpoint Red-US Vault).