Degraded performance
Incident Report for ID.me
Resolved
This incident has been resolved
Posted Sep 07, 2021 - 11:32 EDT
Monitoring
A fix has been implemented and we are monitoring the results
Posted Sep 07, 2021 - 11:07 EDT
Identified
One of our vendors is experiencing degraded performance, resulting in intermittent failures. We're working with the vendor until the issue is resolved.
Posted Sep 07, 2021 - 11:00 EDT
This incident affected: Identity Verification (NIST 800-63-3 Policies).