CardConnect Gateway Timeouts
Incident Report for CardConnect
Resolved
This incident has been resolved.
Posted Oct 21, 2021 - 21:41 EDT
Update
Timeouts have decreased, we are currently monitoring for any continued issues.
Posted Oct 21, 2021 - 15:31 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 21, 2021 - 15:30 EDT
Investigating
The CardConnect Gateway is currently experiencing timeouts during transaction authorization. We are currently investigating the the issue.
Posted Oct 21, 2021 - 15:05 EDT
This incident affected: CardPointe Gateway.