Intermittent issues with Inbox Apps

Incident Report for Intercom

Resolved

We have identified and resolved the root issue.

Posted Nov 25, 2020 - 18:26 UTC

Update

We are continuing to investigate this issue.

Posted Nov 25, 2020 - 18:04 UTC

Investigating

We are currently investigating reports of intermittent issues with the loading and functionality of third party Inbox Apps.

Posted Nov 25, 2020 - 17:25 UTC

This incident affected: Intercom Web Application and Intercom APIs.