Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Call Failures to a Subset of Twilio Germany Phone Numbers
Incident
Report for Twilio
Resolved
The issue affecting calls to a subset of Twilio Germany mobile phone numbers has been resolved, and the service is functioning normally at this time.
Update
We are still experiencing call failures to a subset of Twilio Germany mobile phone numbers. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We are still experiencing call failures to a subset of Twilio Germany mobile phone numbers. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We continue to investigate a service interruption with Interconnect with dropped circuits to Telefonica in Frankfurt and a subset of call failures to Twilio Germany mobile phone numbers. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are investigating a service interruption with Interconnect with dropped circuits to Telefonica in Frankfurt and a subset of call failures to Twilio Germany mobile phone numbers. We expect to provide another update in 1 hour or as soon as more information becomes available.
Update
We are investigating a service interruption with Interconnect with dropped circuits to Telefonica in Frankfurt. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with Interconnect. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: INTERCONNECT and CARRIER NETWORK (Voice, Europe).