We continue to observe a continued period of recovery. At this time, we are considering this issue resolved.
Posted Sep 06, 2023 - 06:18 UTC
Monitoring
As of 03:40 UTC, we have observed marked improvement with querying and writing metrics in the AWS US East - prod-us-east-0 region. Customers should no longer experience this issue. We will continue to monitor and provide updates.
Posted Sep 06, 2023 - 03:43 UTC
Update
We are continuing to investigate this issue.
Posted Sep 06, 2023 - 03:35 UTC
Investigating
As of 12:30 AM UTC, we were alerted to an issue with querying and writing metrics in the US-EAST-2 region. This is related to an underlying AWS incident that is impacting all services.
Engineering is actively engaged and assessing the issue. We will provide updates accordingly.
Posted Sep 06, 2023 - 03:25 UTC
This incident affected: Grafana Cloud: Hosted Grafana (AWS US East - prod-us-east-0) and Grafana Cloud: Graphite (AWS US East - prod-us-east-0: Querying, AWS US East - prod-us-east-0: Ingestion).