AU Platform 1: UI/API login failures (IM-9986)
Incident Report for Qualys, Inc.
Resolved
This incident has been resolved.
Posted Jun 25, 2022 - 11:59 PDT
Monitoring
Qualys Cloud Platform Operations has identified the issue causing login failures on Qualys AU Platform 1.
A fix has been implemented and we are currently monitoring the platform. Further updates will be shared as they become available.
Ticket reference for this activity: IM-9986.
Posted Jun 25, 2022 - 08:52 PDT
Investigating
Qualys Cloud Platform Operations is currently investigating an issue causing login failures on Qualys AU Platform 1.
Users will not be able to authenticate using UI/API. Further updates will be shared as they become available.

Ticket reference for this activity: IM-9986.
Posted Jun 25, 2022 - 08:25 PDT
This incident affected: AU Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA), Container Security (CS), Continuous Monitoring (CM), Malware Detection (MD), Patch Management (PM), PCI Compliance (PCI), Policy Compliance (PC), Qualys Gateway Service (QGS), Security Assessment Questionnaire (SAQ), Threat Protection (TP), Vulnerability Management (VM), Web Application Firewall (WAF), Web Application Scanning (WAS), Total Cloud, SaaS Detection and Response (SDR), File Integrity Monitoring (FIM), Security Configuration Assessment (SCA), Endpoint Detection and Response (EDR)).