Issue with Arkose Labs is impacted right now. This is affecting our issue filing on contact-us page on Help Center
Incident Report for Helpshift
Resolved
The issue has been fixed now.We have rolled out Arkose Labs captcha for all existing domains.
Posted Dec 08, 2022 - 12:55 UTC
Update
Under observation.
Posted Dec 08, 2022 - 11:36 UTC
Monitoring
We have enabled webform captcha. Contact-us form is now working and have started getting issues from there.
Posted Dec 08, 2022 - 08:39 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Dec 08, 2022 - 08:12 UTC
Investigating
Issue with Arkose Labs is impacted. We are getting in touch with Arkose Labs for this. We have not been processing any issue on this page since 12.04pm today.
Posted Dec 08, 2022 - 08:12 UTC
This incident affected: Web Support Page.
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