Resolved! - INC143931- Wires List Missing Beneficiary Account Field
Incident Report for Central 1
Resolved
Central 1 will deploy the fix on Thursday, May 26 at 1:30 a.m. PT (4:30 a.m. ET).

Please contact Support if you experience any further issues.



Central 1 - Support@central1.com - 1.888.889.7878, press 1
Posted May 25, 2022 - 09:00 PDT
Update
Central 1 is in the final stages of testing a fix for the Wires application display incident.

We will provide the next update by 9:30 a.m. PT (12:30 p.m. ET) on Wednesday, May 25.


Central 1 - Support@central1.com - 1.888.889.7878, press 1
Posted May 24, 2022 - 09:33 PDT
Identified
A fix for this incident has been successfully tested.
The production deployment date for the change is May 25, 2022 during the wires scheduled maintenance period.

An update will be provided on May 24, 2022 at 9:30 a.m. PT (12:30 p.m. ET).


Central 1 - Support@central1.com - 1.888.889.7878, press 1
Posted May 20, 2022 - 09:37 PDT
Update
Central 1's technical team continues to investigate the issue.

An update will be provided tomorrow (May 20th) by 9:30 a.m. PT (12:30 p.m. ET).


Central 1 - Support@central1.com - 1.888.889.7878, press 1
Posted May 19, 2022 - 16:07 PDT
Update
We are reposting this message as some recipients may not have received this advisory.


Central 1 - Support@central1.com - 1.888.889.7878, press 1
Posted May 19, 2022 - 14:05 PDT
Investigating
Please be advised that the pending incoming list and received wires list in Wires is missing the Beneficiary Account Field. As a result, the account number is being populated into the Beneficiary Name field in the list and the beneficiary name is missing.

As a workaround, to see the beneficiary’s name, you will need to select the wire from the list and view the wire details.

Central 1’s technical support is investigating and we will provide an update by 4 p.m. PT (7 p.m. ET).


Central 1 - Support@central1.com - 1.888.889.7878, press 1
Posted May 19, 2022 - 13:48 PDT
This incident affected: Treasury Services.
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