OpenText Desktop Messaging - BMS (AU) was experiencing a service impairment processing inbound fax transactions.
Incident Report for OpenText
Resolved
OpenText Desktop Messaging - BMS (AU) was experiencing a service impairment processing inbound fax transactions. The issue is now resolved. We appreciate your patience.

Tracking Number: IM3201478
Posted Apr 13, 2023 - 11:18 UTC
Update
OpenText Desktop Messaging - BMS (AU) is currently experiencing an issue and clients may experience a service impairment processing inbound fax transactions. Teams are currently assembled and working to resolve the issue. Updates for this issue will be posted every 6 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3201478
Posted Apr 13, 2023 - 06:36 UTC
Update
OpenText Desktop Messaging - BMS (AU) is currently experiencing an issue and clients may experience a service impairment processing inbound fax transactions. Teams are currently assembled and working to resolve the issue. Updates for this issue will be posted every 6 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3201478
Posted Apr 13, 2023 - 00:41 UTC
Update
OpenText Desktop Messaging - BMS (AU) is currently experiencing an issue and clients may experience a service impairment processing inbound fax transactions. Teams are currently assembled and working to resolve the issue. Updates for this issue will be posted every 6 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3201478
Posted Apr 12, 2023 - 18:36 UTC
Update
OpenText Desktop Messaging - BMS (AU) is currently experiencing an issue and clients may experience a service impairment processing inbound fax transactions. Teams are currently assembled and working to resolve the issue. Updates for this issue will be posted every 6 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3201478
Posted Apr 12, 2023 - 12:37 UTC
Update
OpenText Desktop Messaging - BMS (AU) is currently experiencing an issue and clients may experience a service impairment processing inbound fax transactions. Teams are currently assembled and working to resolve the issue. Updates for this issue will be posted every 4 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3201478
Posted Apr 12, 2023 - 08:56 UTC
Update
OpenText Desktop Messaging - BMS (AU) is currently experiencing an issue and clients may experience a service impairment processing inbound fax transactions. Teams are currently assembled and working to resolve the issue. Updates for this issue will be posted every 4 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3201478
Posted Apr 12, 2023 - 04:42 UTC
Update
OpenText Desktop Messaging - BMS (AU) is currently experiencing an issue and clients may experience a service impairment processing inbound fax transactions. Teams are currently assembled and working to resolve the issue. Updates for this issue will be posted every 4 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3201478
Posted Apr 12, 2023 - 00:36 UTC
Update
OpenText Desktop Messaging - BMS (AU) is currently experiencing an issue and clients may experience a service impairment processing inbound fax transactions. Teams are currently assembled and working to resolve the issue. Updates for this issue will be posted every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3201478
Posted Apr 11, 2023 - 22:36 UTC
Update
OpenText Desktop Messaging - BMS (AU) is currently experiencing an issue and clients may experience a service impairment processing inbound fax transactions. Teams are currently assembled and working to resolve the issue.  We appreciate your patience.

Tracking Number: IM3201478
Posted Apr 11, 2023 - 21:40 UTC
Investigating
OpenText Desktop Messaging - BMS (AU) is currently experiencing an issue and clients may experience a service impairment processing inbound fax transactions. Teams are currently assembled and working to resolve the issue.  We appreciate your patience.

Tracking Number: IM3201478
Posted Apr 11, 2023 - 20:45 UTC
This incident affected: Cloud Fax services North America (Desktop Messaging BMS).