Cloudlets, Property Manager, Purge and Fast Purge issues
Incident
Report for Akamai
Resolved
We can confirm that the issue is now resolved as of 4:00 UTC on 02 June, 2023 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R00009tm7kWSAQ or reaching out to Akamai Support.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Identified
We have identified the cause of the issue, and a fix is being implemented. The services are resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00009tm7kWSAQ. We will provide another update as we make progress.
Update
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community:https://community.akamai.com/customers/s/feed/0D54R00009tm7kWSAQ. We will provide another update as we make progress.
Investigating
We are investigating an emerging issue with Cloudlets, Property Manager, Purge and Fast Purge issues related to an increase in 5XX responses and activation (delivery and security) and purge failures. We are actively investigating the issue and will provide another update within the next 30 minutes.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
This incident affected: Content Delivery (Cloudlets) and Configuration (Configuration Deployment, Content Purge).