Titan mail login partially impacted along with Pop/IMAP failures
Incident Report for Titan Mail
Resolved
As the issue was occurring due to the network outages of the local Internet service providers and there are no outages on Titan infra.
These issues are expected to be resolved once the network outage issue is fixed by the Internet service providers in the European region.
Posted Oct 31, 2022 - 17:23 UTC
Identified
We have found that most of this issue has been happening for users based out of European regions on their WiFi network. The primary investigation points out that the issue is pertaining due to the network issues on the local Internet service providers. Also, we have observed failures on other third-party apps as well.
Posted Oct 31, 2022 - 15:03 UTC
Investigating
We are currently investigating this issue.
Posted Oct 31, 2022 - 14:19 UTC
This incident affected: Titan Client (Login) and POP/IMAP.