Duplicated Quarantine Message Reports being generated
Incident Report for Zix | AppRiver
Resolved
This incident has been resolved.
Posted Sep 20, 2023 - 21:58 CDT
Monitoring
We are that our customers are seeing duplicated QMR's being generated to themselves. We confirmed this behavior was due to a overnight deploy that re-triggered the generation of QMR's. There should be no more generating but we are currently monitoring to ensure the system returns to being fully operational.
Posted Aug 17, 2023 - 07:03 CDT
This incident affected: Threat Protection (Email Threat Protection).