Our SMS Provider has indicated that the issue has been fully resolved.
Posted Feb 17, 2022 - 13:45 EST
Update
Our SMS Provider is indicating that while the issue has been resolved, they will continue to monitor the situation to ensure a full recovery. We are continuing to watch closely as well, and will keep this page up to date.
Posted Feb 17, 2022 - 12:02 EST
Update
SMS delivery is continuing to work with slightly increased error rates and delays for delivery confirmation; our SMS provider has recently confirmed that they are still working on correcting the issue. We are continuing to closely monitor this issue and will update this page with more information soon.
Posted Feb 17, 2022 - 10:20 EST
Monitoring
This morning, our SMS provider has indicated an increased error rate when sending an SMS, particularly to recipients over the Verizon network. We are continuing to monitor the impact and will update this page with more info shortly.
Posted Feb 17, 2022 - 08:59 EST
This incident affected: Ruvna Notifications (SMS Notifications, SMS Carrier Network).