Long Enrollment Times
Incident Report for ZENSAI
Resolved
We can confirm that the issue has been solved. We have scaled out resources in the US region to eliminate the cause of long enrollment time. For now, it works well for customers in the US region.

If you notice any further issues, please let us know.
Posted Mar 02, 2022 - 13:24 CET
Update
Currently, we are continuing to monitor the results. We appreciate your patience and will follow up once we have an update.
Posted Mar 02, 2022 - 09:39 CET
Update
The fix addressing this issue is taking longer to deploy than we initially anticipated.
Thank you for your patience we will continue to update you with any new information.
Posted Mar 01, 2022 - 22:44 CET
Monitoring
A fix has been implemented to address the issues we were experiencing regarding Course Enrollments. We anticipate this behavior to be resolved within the hour.
Our team will continue to monitor this behavior and performance.
Posted Mar 01, 2022 - 21:02 CET
Investigating
We have received reports of issues regarding enrollments in the Central US Region. We will keep you updated as we investigate further.
Posted Mar 01, 2022 - 19:24 CET
This incident affected: LMS365 United States.