Auth Creation Issues

Incident Report for Tray.io

Resolved

After reviewing the impact of the incident, we can confirm that it only affected internal Tray users. Customers were not affected by this incident.

Posted Apr 08, 2022 - 17:02 BST

Monitoring

We have applied the fix and customers should now be able to create authentications again.

Posted Apr 08, 2022 - 16:54 BST

Identified

We have identified the issue and are implementing a fix to resolve it.

Posted Apr 08, 2022 - 16:50 BST

Investigating

We are currently investigating an issue which is preventing users from being able to create new authentications.

Posted Apr 08, 2022 - 16:40 BST

This incident affected: Workflow Builder (Workflow Builder App).