Payer Authentication Rupay Issue
Incident
Report for Cybersource
Resolved
The issue affecting the Payer Authentication Rupay processing has now been resolved and this is the final update.
Start: 01/12/2022 13:34 GMT
End: 01/12/2022 13:48 GMT
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: 000504081
Start: 01/12/2022 13:34 GMT
End: 01/12/2022 13:48 GMT
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: 000504081
Monitoring
Impact: Merchant processing RuPay Authenication may have experience the following Error
Reason Code 150
Message "Either the card_type and the credit card number does not match or InAppropriate response from OGS"
Start: 01/12/2022 13:34 GMT
End: 01/12/2022 13:48 GMT
Teams are Monitor to ensure these errors have stopped.
Next Update: The next update will be sent as soon as further information becomes available or system changes occur.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: 000504081
Reason Code 150
Message "Either the card_type and the credit card number does not match or InAppropriate response from OGS"
Start: 01/12/2022 13:34 GMT
End: 01/12/2022 13:48 GMT
Teams are Monitor to ensure these errors have stopped.
Next Update: The next update will be sent as soon as further information becomes available or system changes occur.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: 000504081
Investigating
We are currently investigating this issue.
This incident affected: Risk (Payer Authentication Processing).