Emails not being sent out of Envoy Dashboard

Incident Report for Envoy

Resolved

We have resolved the issues we saw with the emails being sent out of the Dashboard. All backlogged emails have now been sent out.

Posted Aug 12, 2022 - 12:59 PDT

Identified

We have identified an issue with emails sent out of the Envoy dashboard. These include the following email types:

1.) Invite notification
2.) Password reset email
3.) Confirm login email (Registration links/ QR code for mobile login/ dashboard login for new emails)

Our team is actively working on getting a resolution, and we will provide more updates as they become available.

Posted Aug 12, 2022 - 12:29 PDT

This incident affected: Envoy dashboard and Notifications (Core) (Email notifications).