Service Disruption
Incident Report for Aircall
Resolved
This incident has been resolved.
Posted Aug 04, 2022 - 15:27 UTC
Update
One of our providers is experiencing an issue, affecting:
- Agents can make and receive calls, but inconsistencies can be observed in their availability statuses display
- Livefeed data
- Insight cards
- Incall actions
Posted Aug 04, 2022 - 15:21 UTC
Investigating
We are currently investigating a potential service disruption. We will update you as soon as we have more details.
Posted Aug 04, 2022 - 15:14 UTC
This incident affected: Aircall Apps, Inbound calls, and Outbound calls.