An unplanned Performance Degradation for Device Monitoring API services has been resolved. All operations are running within normal service levels.
Partner Impact Resolution: • High API Response and 5XX error messages would have been observed during the outage duration on API endpoint: POST /v1/persons/{person_id}/device_activities
Impacted Endpoints: • POST /v1/persons/{person_id}/device_activities
Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solarisbank API services. Impacted endpoints: POST /v1/persons/{person_id}/device_activities POST /v1/persons/{person_id}/device_consents
In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform.
Posted 7 months ago. Oct 24, 2024 - 16:50 CEST
Identified
An unplanned Performance Degradation for Device Monitoring API services has been identified. We are working to restore the impacted services as soon as possible.
Partner Impact: • Partners will notice delays regarding the API response times for the following endpoints: POST /v1/persons/{person_id}/device_activities POST /v1/persons/{person_id}/device_consents
Customer Impact: • Customers attempting to provide device consents during onboarding may experience longer than expected application loading times when performing the associated actions
Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solarisbank API services. Impacted endpoints: POST /v1/persons/{person_id}/device_activities POST /v1/persons/{person_id}/device_consents