Performance issues on Payroll system

Incident Report for Humi

Resolved

The system is stable and operating normally.

Posted Jan 09, 2023 - 16:27 EST

Monitoring

We have implemented changes to fix the performances issues. We are continuing to monitor system performance.

Posted Jan 09, 2023 - 16:15 EST

Update

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

Posted Jan 09, 2023 - 15:51 EST

Identified

We've spotted that something has gone wrong. We need to take a short outage to fix the issue.

Posted Jan 09, 2023 - 15:50 EST

Monitoring

We have mitigated the issue and are now monitoring to confirm the fix.

Posted Jan 09, 2023 - 13:56 EST

Investigating

We are investigating an issue that may cause slowdown for Payroll.

Posted Jan 09, 2023 - 13:41 EST

This incident affected: Humi (Payroll).