The Distributed Cloud control plane service responsible for exchanging customer routes went into a degraded state in Dallas Regional Edge resulting in withdrawal of customer routes. The control plane service re-programmed the routes when it came back to operational state.
Posted 1 month ago. Mar 30, 2025 - 11:03 UTC
Investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting our Regional edge's.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status: • We have identified potential service impact at 17:43 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.