GBG has determined a solution for this issue, which will be executed at the appropriate time. Customers running reports within their own organisation will not be affected. However, customers accessing sub-organisations from their parent organisation will encounter an error message until the fix is deployed.
Posted 7 months ago. Nov 29, 2024 - 10:41 GMT
Update
GBG has determined a solution for this issue, which will be executed at the appropriate time. Customers running reports within their own organisation will not be affected. However, customers accessing sub-organisations from their parent organisation will encounter an error message until the fix is deployed.
Posted 7 months ago. Nov 29, 2024 - 10:39 GMT
Update
We are continuing to work on a fix for this issue.
Posted 7 months ago. Nov 29, 2024 - 08:49 GMT
Update
We are continuing to work on a fix for this issue.
Posted 7 months ago. Nov 28, 2024 - 18:30 GMT
Identified
We are currently experiencing a service disruption that may be preventing some customers from being able to search for reports/results within the ID3global admin portal.
We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Posted 7 months ago. Nov 28, 2024 - 15:40 GMT
This incident affected: GBG ID3global (ID3global Portal).