This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
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A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Posted Nov 25, 2020 - 13:01 PST
Identified
Our team has identified the cause of delays in the processing of collaboration features and we are taking steps to resolve it. This includes Auto-refresh and Active Faces of users on a sheet. No other sheet features are affected at this time. Users can utilize their sheets normally. We will provide additional updates as they become available.
Posted Nov 25, 2020 - 08:26 PST
Investigating
We are currently investigating a delay in processing related to the collaboration features on sheets (Auto-refresh and active faces). Users should be able to utilize their sheets normally. We will provide an update in 30 minutes.
Posted Nov 25, 2020 - 07:51 PST
This incident affected: Notifications (In App Notifications).
