Issues Loading Feedback
Incident Report for Pendo
Resolved
We are marking this issue as fully resolved.

Please contact Pendo Technical Success should any further issues be seen with Feedback.
Posted Mar 08, 2021 - 15:30 EST
Monitoring
At this point, the fix has been deployed and Feedback appears to be fully operational.

We are monitoring currently and will mark the issue fully resolved once we believe it is clear to do so.
Posted Mar 08, 2021 - 12:47 EST
Update
We are continuing to work on the full fix for the issue.

We will provide additional information as soon as it becomes available.
Posted Mar 08, 2021 - 11:32 EST
Identified
We believe we understand the root cause of the issue and are working diligently to resolve.

As soon as we have additional information to share on the resolution, we will be sure to post here.
Posted Mar 08, 2021 - 10:21 EST
Update
We now believe this is impacting all Feedback functionality globally and have updated this page to reflect a full outage.

Our engineering team continues to work to resolve the issue as quickly as possible. We will provide further updates here as they are available.
Posted Mar 08, 2021 - 09:30 EST
Investigating
We are aware of issues with Feedback being unavailable or US-based customers.

Our engineering team is aware and working to resolve the issue as quickly as possible. We will provide this page with updates as soon as they are available.
Posted Mar 08, 2021 - 09:21 EST
This incident affected: Feedback (Feedback API, Feedback UI).