Elevated ShipEngine Error Rates

Incident Report for ShipEngine

Resolved

This incident has been resolved.

Posted Nov 29, 2022 - 11:47 CST

Monitoring

Steps to remediate the issue have been implemented by our engineering teams and error rates have subsided. We are actively monitoring ongoing performance.

Posted Nov 29, 2022 - 11:40 CST

Investigating

We are investigating elevated error rates bring returned from ShipEngine. We will update with more information as it becomes available.

Posted Nov 29, 2022 - 10:52 CST

This incident affected: ShipEngine API.