Since 22:20 GMT-5 the incident has been resolved, the payment network processes without problems.
Sincerely, Customer Service PayU.
Estimado Cliente
Desde las 22:20 GMT-5 se ha solucionado el incidente, la red de pago procesa con normalidad.
Cordialmente, Servicio al cliente PayU
Posted May 31, 2021 - 22:35 GMT-05:00
Investigating
Dear Customer
Since 20:31 GMT -5 we are experiencing problems with the payment network TRANSBANK CREDIT in CHILE for PAYU Platform. We are getting in touch with the provider to ask for incident's resolution.
Sincerely Customer Service PayU.
Estimado Cliente
Desde las 20:31 GMT -5 estamos teniendo problemas con el medio de pago TRANSBANK CREDIT en CHILE para la plataforma PAYU. Estamos en contacto con el proveedor para recibir asistencia y una pronta solución al incidente.
Cordialmente, Servicio al cliente PayU
Posted May 31, 2021 - 21:59 GMT-05:00
This incident affected: Chile Payment Processing (Chile Payment Processing).