FlexNet Operations Cloud ALM (Data Center): Experiencing slow performance

Incident Report for Revenera System Status Dashboard

Resolved

This incident has been resolved.

Posted Nov 17, 2022 - 14:37 PST

Monitoring

The degradation in performance was due to the FlexNet Operations Cloud 2022.11 production release deployment activities. Upon completion of the deployment activities, the system returned to standard operating performance. We are continuing to monitor the environment.

Posted Nov 17, 2022 - 12:58 PST

Investigating

We are continuing to investigate and progressing on identifying the cause and remediation, will post updates as we have more information.

Posted Nov 17, 2022 - 08:05 PST

This incident affected: FlexNet Operations Production NAM2 (FlexNet Operations ALM End User Portal NAM2, FlexNet Operations ALM Producer Portal NAM2).