High error rates on Branch API
Incident Report for Branch
Resolved
This issue is now resolved and the API service is back to normal.
Posted Jan 06, 2022 - 08:32 PST
Monitoring
We have identified the root cause and a fix has been deployed. The SR rate is back to normal as of 7:03 PT and our team is monitoring performance.
Posted Jan 06, 2022 - 07:12 PST
Investigating
We are seeing high error rates on our API since 6:15 AM PT. Our Engineering team is actively investigating.
Posted Jan 06, 2022 - 06:59 PST
This incident affected: API.