Marking the incident as completed now, as all the Cumulocity IoT Platforms are fully functional. - apj.cumulocity.com - cumulocity.com - us.cumulocity.com - emea.cumulocity.com - eu-latest.cumulocity.com In case of any issues observed, kindly requesting to report a support ticket as usual. Thank you so much again for your continued support!
Posted Dec 13, 2021 - 15:57 CET
Monitoring
All of our Cumulocity IoT Platforms are brought back to service and fully functional now. - apj.cumulocity.com - cumulocity.com - us.cumulocity.com - emea.cumulocity.com - eu-latest.cumulocity.com
In case of any issues observed, kindly requesting to raise a Support ticket as usual. We keep the incident in the observation for a couple of days to monitor how the system is performing.
Once again apologies for the interruption of our services happened and sincerely thank you so much for all your support and standing with us to with stand this entire Internet world exploit.
Posted Dec 11, 2021 - 18:06 CET
Update
We have applied the patch fix to the following Cumulocity IoT Platforms also. - us.cumulocity.com - emea.cumulocity.com - eu-latest.cumulocity.com
So, all of our IoT Platforms are working and fully functional now. Thank you so much for your continued support and understanding.
Posted Dec 11, 2021 - 17:58 CET
Update
We have applied the patch fix to the following Cumulocity IoT Platforms. - apj.cumulocity.com - cumulocity.com
We continue working on bringing the other Platforms also safely. We will keep you updated soon. Thank you for your continued support.
Posted Dec 11, 2021 - 16:43 CET
Identified
Thank you again for your continued support and understanding. We are applying the tested patches and working on safely bringing back our IoT Platforms to live. We keep you updated again once fully functional soon. Apologies for the inconvenience caused.
Posted Dec 11, 2021 - 15:11 CET
Update
Thank you for your continued support, understanding and patience. We are continuing on the investigations and also testing the workarounds. We are working on bringing all the systems live in a safe manner.