Issue with Zoom Phone recording & call queue.

Incident Report for Zoom

Resolved

This incident has been resolved.

Posted Feb 29, 2024 - 18:46 PST

Monitoring

We have resolved the issue causing intermittent Zoom Phone recording & call queue issues for a subset of customers in South America and Asia Pacific. We will continue to monitor and provide updates as we have them.

Posted Feb 29, 2024 - 18:33 PST

Identified

We have identified the issue causing intermittent Zoom Phone recording & call queue issues for a subset of customers in South America and Asia Pacific. We will continue to provide updates as we have them.

Posted Feb 29, 2024 - 17:24 PST

Investigating

We are investigating an issue causing intermittent Zoom Phone recording & call queue issues for a subset of customers in South America and Asia Pacific. We will provide updates as we have them.

Posted Feb 29, 2024 - 16:56 PST

This incident affected: Zoom Phone - APAC (Recording Service) and Zoom Phone - LATIN AMERICA (Recording Service).