Hotjar Service Status


This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.

Report an issue
Recording Highlights cannot be created
Incident Report for Hotjar
Resolved
The login issue has been resolved. Thank you for your patience!
Posted May 23, 2022 - 10:39 UTC
Monitoring
We’ve deployed a fix for users who couldn't create Recording Highlights - we'll monitor carefully to make sure this is working well, and mark the incident as resolved once we're sure. Thanks for your patience!
Posted May 23, 2022 - 10:38 UTC
Identified
We’ve identified the issue and our engineers are working to resolve it. Thanks for your patience!
Posted May 23, 2022 - 10:15 UTC
Investigating
We're currently investigating an issue where users are not able to create Highlights through Recordings.

Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!
Posted May 23, 2022 - 10:14 UTC