The issue has been resolved. Relevant data has been successfully restored.
Posted Feb 16, 2024 - 11:06 EST
Monitoring
The missing data has been recovered. We are now monitoring the situation.
Posted Feb 16, 2024 - 09:32 EST
Investigating
We have identified that certain users may be missing current and past data in Databox. We are currently working on recovering the data. We will keep you posted on the progress made.