We have seen the rate of errors on the Dashboard and in Terminus decrease drastically. We will continue to monitor this and will update as we have more information.
If you are still experiencing issues or need immediate support, please email helpdesk@pantheon.io
Posted Apr 21, 2023 - 11:49 PDT
Update
We are continuing to investigate the elevated error rates for the Dashboard and Terminus commands. We have confirmed that the issues are intermittent and potentially affect dashboards and terminus commands every few minutes. We have found that a refresh or two on your browser will allow the dashboard to load.
We appreciate your continued patience and will provide more updates as we receive them. If you need immediate assistance, please email helpdesk@pantheon.io.
Posted Apr 21, 2023 - 10:44 PDT
Update
We are continuing to investigate the elevated error rates for the Dashboard and Terminus commands. We have confirmed that the issues are intermittent and potentially affect dashboards and terminus commands every few minutes. We have found that a refresh or two on your browser will allow the dashboard to load.
We appreciate your continued patience and will provide more updates as we receive them. If you need immediate assistance, please email helpdesk@pantheon.io.
Posted Apr 21, 2023 - 10:05 PDT
Update
We are continuing to investigate the elevated error rates for the Dashboard and Terminus commands. As soon as we have more information, we will update. If you need immediate assistance, please email helpdesk@pantheon.io. Thank you for your continued patience.
Posted Apr 21, 2023 - 09:15 PDT
Investigating
We have detected elevated error rates for the Dashboard and Terminus commands. These may manifest as slow page loads, failed logins, or failures with Terminus commands.
For urgent issues, please contact support via helpdesk@pantheon.io or by opening a support chat.
Posted Apr 21, 2023 - 08:42 PDT
This incident affected: Dashboard and Terminus Operations.