This issue has been resolved. A bug impacted accounts that did not have "ordering options" selected on their online ordering location settings page, and also had dine-in enabled. The bug has been addressed and users should no longer experience issues with the dine-in feature.
Posted Jun 24, 2022 - 11:41 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 24, 2022 - 11:02 EDT
Update
We are continuing to investigate this issue. The service disruption is limited to a subset of our Dine-In E-Commerce users.
Posted Jun 24, 2022 - 10:47 EDT
Update
We are continuing to investigate this issue. The service disruption is limited to our Dine-In E-Commerce functionality.
Posted Jun 24, 2022 - 10:21 EDT
Update
We are continuing to investigate this issue.
Posted Jun 24, 2022 - 10:06 EDT
Investigating
BentoBox is currently experiencing an issue that is effecting Dine In Ordering Ecommerce customers.
Our engineering team is actively working to investigate the issue as quickly as possible. We're very sorry for the inconvenience and appreciate your patience as we work through this.
Posted Jun 24, 2022 - 10:05 EDT
This incident affected: E-commerce, Online Ordering, or Pre-Order & Catering.