network packet loss
Incident
Report for IONOS Cloud
Resolved
There have been no further issues. This incident is resolved.
Monitoring
We are now monitoring the results.
Identified
We identified and fixed the issue. Public Internet connection in Karlsruhe are working again as expected.
Investigating
We are writing to inform you that we have been experiencing sporadic connection issues and substantial delays on packet delivery.
Network technicians have started working on the occurrence immediately after detection and will isolate the problem and solve the issue as quick as possible. However, it is possible that there will be a certain degradation in connection quality affecting individual virtual resources.
We will inform you as soon as the functionality has been restored.
Network technicians have started working on the occurrence immediately after detection and will isolate the problem and solve the issue as quick as possible. However, it is possible that there will be a certain degradation in connection quality affecting individual virtual resources.
We will inform you as soon as the functionality has been restored.
This incident affected: Location DE/FKB (Network).