[PRODUCTION] Disturbance on payments (PSP brick)

Incident Report for Mangopay API

Resolved

This incident is resolved since 07:45 AM UTC.

Posted Jun 16, 2021 - 08:36 UTC

Monitoring

A fix has been implemented and "PSP Technical Error" errors have stopped since 07:42 AM UTC.

We are monitoring the situation.

Posted Jun 16, 2021 - 08:01 UTC

Investigating

You may experience "PSP Technical Error" errors on payments since 07:01 AM UTC.
These disturbances are due to an issue with our PSP component.
Investigations are ongoing on our PSP side, we will keep you informed.

Impacted card types: Mastercard, Maestro and BCMC

Posted Jun 16, 2021 - 07:22 UTC