After thoroughly monitoring our systems we are marking this incident as resolved.
We apologize for the inconvenience. Your CrossEngage team.
Posted Mar 23, 2023 - 22:54 CET
Monitoring
As of 18:10, all services are back to normal. We will keep the state of this incident in monitoring for the next few hours.
If you have any questions feel free to reach out to us.
Your CrossEngage team.
Posted Mar 23, 2023 - 18:41 CET
Investigating
Our server provider informed us about degraded network performance. Due to this our user experience is affected as well as some dispatching functionalities.
We have joined forces with our provider to resolve this and we will post an update as soon as possible. Your CrossEngage team.
Posted Mar 23, 2023 - 17:47 CET
This incident affected: Campaign Dispatch (Audience campaign dispatch, Realtime campaign dispatch, Stories Dispatch) and User Interface, Web tracking.