Some instant payments may be delayed right now

Incident Report for ubank

Resolved

This incident has been resolved.

Posted Feb 08, 2023 - 19:40 AEDT

Identified

Some app payments made yesterday between 3pm and 5pm are currently being processed and may not be displayed to customers in app / online banking - the issue has been identified and will be rectified soon

Posted Feb 08, 2023 - 10:01 AEDT

Update

We are continuing to investigate this issue.

Posted Feb 07, 2023 - 22:55 AEDT

Update

We are continuing to investigate this issue.

Posted Feb 07, 2023 - 16:24 AEDT

Investigating

You may not be able to use your debit card and digital wallet or make instant payments using our app. We’ll update this page the second our card payments are fixed.

Posted Feb 07, 2023 - 16:04 AEDT

This incident affected: ubank app, Card payments, and Online banking.